GDPR Compliance

General

[1] Safeguarding your privacy and protecting your personal information is a top priority for us. This privacy policy ("Privacy Policy" or "Statement") is designed to help you understand how and to what extent we collect, use, disclose, transmit and save your information. The Statement applies to our Web sites, mobile apps, software applications, products and services, collectively referred to as "Services". This Privacy Policy governs your use of our Services, regardless of the domain names, operating systems, platforms, or devices used to access the Services, and whether or not such access is in conjunction with an account. As a condition of your use of our services as a customer, user or visitor (collectively referred to as a "User" or your "Use"), you agree to the terms of this Statement and you consent to the processing of your Personal Information as described below.

Privacy policy

[2] In this privacy policy we inform you about the processing of your personal data. If you wish to change your privacy settings (grant consent or revoke consent already granted), click on Cookie Settings on the Home Page or under Panel in the side Menu Cookies to change your settings.

CDN Provider

Cloudflare CDN

[3] We host parts of our website at our contract processor Cloudflare, Cloudflare Germany GmbH, Rosental 7, 80331 Munich, Germany. Connection data is processed for the purpose of providing and delivering the website. For the mere purpose of delivery and provision of the website, the data is not stored beyond the call. However, the connection data will be stored by our order processor for security purposes. The duration of the processing for security purposes is variable and ends with the necessity of the security measures. In addition, our processor makes the collected data anonymous immediately after the collection and provides us with the anonymous data in the form of statistics for evaluation. We use these statistics for troubleshooting and for the further development of our website. The legal basis for the data processing is the legitimate interest (absolute technical necessity for the provision and delivery of the service "website" which you have expressly requested by calling it up) in accordance with Art. 6 para. 1 lit. f GDPR

Right of objection

[4] If the processing of your personal data is based on a legitimate interest, you have the right to object to this processing. If there are no compelling reasons for us to process your data on the basis of this legal basis, the processing of your data will be stopped. You also have the right to object to the processing of your personal data for the purpose of direct marketing. In case of objection, your personal data will no longer be processed for the purpose of direct marketing. The lawfulness of the data processed until the objection is not affected by the objection.

Our principles

[5] We never sell, rent or trade personal information of our users with third parties for commercial purposes. We only collect the minimum amount of personal information necessary to provide our services to you, unless you voluntarily choose to provide more of such information. We encourage you to provide us, and more generally any digital service provider, with only the amount of information that you are comfortable with. When in doubt, do not disclose sensitive information. We provide you with easy ways to review, update and delete the information we have collected about you.

Protection of the privacy of children

[6] None of our services are designed for, intended to attract, or targeted at children under 16. We never knowingly collect information from children under 16, and if you are a child under that age, you may not use any of our services. If we have a credible reason to believe that you are a user under the age of 16, we must prohibit you from further use of our services. If you believe that we may have stored personal information from a child under 16, especially from one of your children, please contact us immediately so that we can delete the affected data, if applicable. Our contact details are listed below.

Email Communication

[7] You may opt out of receiving any newsletter or promotional communications from us at any time. You can do this either by using the "unsubscribe" function at the bottom of any such emails we may send, or by changing the settings in your account within our services, where applicable. You will continue to receive basic non promotional messages regarding your account, such as technical communications, order confirmations, or other service-related messages necessary for us to provide you with our services.

Third party cookies

[9] Some content of our services is provided by third parties who are not directly related to us. This external content that is directly displayed, transmitted, played or otherwise delivered within our services may include advertising, analytics services and social media components. The third party providers that provide this content may place cookies on your device for their own purposes and interests, which we cannot control. The settings and features of your web browser or operating system may allow you to control how third party providers may store cookies on your device.

Cookies that we use

Cookie Zweck Information
__cfduid This Cookie is set by the Cloudfare CDN provider. Read more under:
https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-#12345682
remember_ This Cookie helps us understand how Visitors use our Website so we can make it more helpful. Lifetime: 1 year This Cookie is set so you do not have to log in every time you visit our website.
cookieControl This Cookie is used to see if you have accepted it. If you have not accepted it, you will see a popup every time. This will block your use of our service.
cookieControlPrefs This Cookie is for the specific Cookie Settings.
It is not used in version 0.0.1 of this statement.
Accordingly, an empty value is currently set.
lang This Cookie is used to save your language settings.  
surlsession This Cookie is set to save your current session.  

Disclosure requirements

[10] Laws in the jurisdictions in which we operate may require us to disclose certain personal information or other information we collect about our users to local law enforcement authorities. We may be compelled to make such disclosure by court order, warrant, search warrant, or similar request from a judicial or governmental authority, or when we believe in good faith that such disclosure is necessary to protect the rights or property of us or others or the safety of the general public. In either case, we will provide information only to the extent necessary to comply with the request and, whenever possible and permitted by law, we will use reasonable efforts to notify affected users of such disclosure.

Storage and deletion of data

[11] We will retain certain personal information for as long as you use our services, as long as your user account exists or as necessary to provide our services to you. If you wish to terminate your use of our services, delete your user account, or remove your personal information. You can do so in the respective sections of our services. If you need assistance, please contact us. Our contact details are listed below. To prevent loss of data due to human error or system failure, we keep additional backup copies, as most companies and service providers do, which may contain parts of your personal information. This means that parts of your personal information may remain temporarily on our servers even after deletion or termination of your use of our services. We may retain and use your personal information and data for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our rights and agreements.

Service providers, contractors and representatives

[12] From time to time, we may share some of the information we have collected about you, including personal information, with a limited number of third parties, including suppliers, service providers, contractors, distributors and agents. We do this solely to perform certain functions for us and on our behalf. Such third parties help us provide and improve our services. Functions that these parties perform for us and on our behalf may include payment processing, network data transfer, fraud prevention, customer service administration and similar services. These third parties are not authorized to use the information we share about you beyond what is necessary to assist us in the specific task at hand.

International data transmissions

[13] Some of our external service providers and recipients of personal information are located outside your country and outside our country. This means that the processing of your personal data by these third party providers involves an international transfer of your data to a third country. Such third countries may have privacy policies that differ from those in your country or ours. Therefore, for each international transfer of data, we will ensure that appropriate technical, organizational and contractual measures are taken to ensure that your data is afforded similar protection internationally and that your personal information remains protected according to the standards described in this statement.

We ensure that at least one of the following protective measures is implemented:

[14] The country of the recipient offers an adequate level of data protection according to the European Commission. The recipient is certified under the EU-US and Swiss-US Privacy Shields. Standard contractual clauses, introduced or approved by the European Commission, are available. The recipient has binding internal data protection rules that guarantee the protection of personal data. Please contact us if you would like more information about the specific measures we use when transferring your personal data internationally.

How we secure your information

[15] We take the trust you have placed in us very seriously. We have therefore implemented all measures that are reasonably necessary to protect our users' personal information from unauthorized access, alteration, deletion, disclosure or other misuse. We follow generally accepted industry standards to protect the information that is submitted to us, both during transmission and after receipt, and we continually expand our security measures as technology changes. In particular, all connections to and from our services are encrypted using Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technologies. However, please note that despite our best efforts, no method of electronic data transmission or data storage is completely secure and no measures can guarantee absolute security. Errors in hardware or software and other factors can affect the security of users' data, as is the case with all other providers of digital services. Please remember that the protection of your personal information is also your responsibility in other respects. In particular, you are responsible for protecting any passwords and other authentication information you use to access our services and for restricting access to the devices you use. You should never disclose your authentication information to third parties and you should notify us immediately of any unauthorized use of your account.

Links to external websites, applications and products

[16] Some parts and areas of our services may contain external links to websites, applications or products owned and operated by third parties. We encourage you to review the privacy practices of these third parties individually. We have no knowledge of and are not responsible for the manner in which these third parties treat personal information that you provide to them. We encourage you not to provide these third parties with personal information until you are satisfied that they have appropriate privacy practices.

Your rights

[17] Unless restricted by applicable law, you have the following rights with regard to your personal data:

Get access to your personal data

[17.1] You have the right to be informed about and have access to the personal data we collect from you.

Update your personal data

[17.2] You have the right to ask us to change or update your personal data where it is inaccurate or incomplete.

Delete your personal data

[17.3] You have the right to request us to delete your personal data.

Restrict the use of your personal data

[17.4] You have the right to ask us to stop processing your personal data temporarily or permanently.

Export your personal data

[17.5] You have the right to request a copy of your personal data in electronic and machine-readable form and the right to transfer this personal data to another service provider. Please write to us at [email protected]

Contradictions of direct advertising

[17.6] You have the right to object to the processing of your personal data for the purposes of direct marketing.

Objection to the use of your personal data

[17.7] You have the right to object to the processing of your personal data by us for reasons arising from your specific situation, if we have no legitimate reason or legal obligation to process them.

Changes to this privacy policy

[18] From time to time we may change this privacy policy. Most changes will probably be minor in scope and importance and therefore will not affect your rights. If there are material changes to this statement that materially affect your rights or choices, you will be notified by a prominent announcement within our services or by email to the primary email address associated with your account at least 30 days before such changes take effect. This notice will include assistance with any choices you may have regarding the treatment of your personal information. For any changes to this Privacy Statement that are of minor importance and do not materially affect your rights or choices, we encourage all users to periodically review this Statement for updated versions. In general, the current version of this statement is the version that is current at the time you access our services.

Contact details of the person in charge

[19] If you have any questions or concerns regarding this statement, our privacy practices, or any aspect of our services, please contact us at any time. We would like to help and will be happy to address your concerns. We are responsible for the processing of personal data in accordance with this statement. You can reach us by e-mail at [email protected]